Shipping / Returns / FAQ
When will my coffee be roasted and shipped?
We roast our coffees to order Sunday to Thursday. Our fulfillment schedule looks like this:
|Order By||Roast / Fulfillment||Ship By|
Equipment and merchandise follow the same fulfillment schedule.
When can I expect my order?
We ship anywhere in the United States via United States Postal Service Priority Mail. Your order will usually arrive in 2-4 days.
Please make sure to use a complete and correct shipping address. Ritual is not accountable for extra costs incurred by incorrect shipping info or missed shipments.
Coffee Club members do not pay an additional shipping charge at checkout.
Do you accept returns?
Unused, non-coffee products may be exchanged within 30 days.
We’re sorry, but our coffee beans are not returnable or refundable at any time.
I didn't see my question here...
If you have any questions about your order, please contact Eric at firstname.lastname@example.org
If you are interested in wholesale, please contact Dustin at email@example.com